PINS

Hosted Voicemail

Setting up your Voicemail
Setting up your voicemail is straightforward:

1.  
   1. Dial your 10-digit phone number
   2. When you hear the generic voicemail greeting, you can then hang-up.

Now that you're authenticated, you have a few options for what you can do. Usually, the system prompts will guide you. One common requirement is to set up your greeting. To do this, proceed with the following:

To record your greeting:

1.  
   1. Dial 1212 479 1709 from any touch tone telephone
   2. Once the voicemail answers and prompts you for a mailbox, enter your 10-digit phone number
   3. Enter your 4-digit password (Note: Please contact us for your password)
   4. Press 0 ( zero ) for Mailbox options**
   5. Press 1 to record your Unavailable message
   6. Begin recording and press pound (#) key when finished. ( ex: You have reached XYZ company. Sorry but no one is available to answer your call at the present time. Please leave a message after the beep and someone will return your call as soon as possible. Thank you.)
   7. Press 2 to listen to what you have just recorded.
   8. Press 1 if you are satisfied with your recording or press 3 to discard and re-record the message. (NOTE: If you press 3, repeat steps 6 & 7 until you are satisfied with the recording.)

**You also have the following options:

Press 2 - to record Busy Message
Press 3 - to record your Name
Press 4 - to record your Temporary Message
Press 5 - to Change your password

If you have any questions or run into problems, please contact us for assistance.